Operator Guide for the AMS Touchless 39” Snack Vendor

Introduction

The AMS Touchless 39” Snack Vendor is a glass-front merchandiser that combines advanced hygiene features with robust performance. This guide includes information about parts identification, setup, and maintenance to ensure optimal operation.

Specifications

Physical Dimensions

  • Height: 72 inches
  • Width: 39 inches
  • Depth: 34 inches

Electrical Requirements

  • Voltage: 115V (domestic) or 230V (international)
  • Frequency: 50/60 Hz

Capacity

  • Configured for 12 selections per tray with adjustable options for snacks, candy, and food.

Installation

Placement Requirements

  1. Install the machine on a flat, stable surface.
  2. Maintain at least 2 inches of clearance at the back and 4 inches on the sides for ventilation.

Power Setup

  • Connect the vending machine to a grounded outlet matching the specified voltage.
  • Avoid using extension cords or power strips.

Refrigeration Unit

  • Keep the condenser coils clean to ensure efficient cooling.

Operation

Loading Products

  1. Open the merchandiser’s front door and extend the trays.
  2. Load products into the coils, ensuring they are properly aligned.
  3. Adjust dividers for smaller products to prevent jams.

Touchless Operation

  • Customers can select products by using a contactless interface.
  • Vended items drop into the delivery hopper for easy collection.

Programming Settings

  1. Access the service mode by pressing the Service Button.
  2. Adjust pricing, product configurations, and audit settings using the control panel.
  3. Save settings and exit to resume operation.

Maintenance

Daily Maintenance

  • Clean the exterior and display glass with a soft, damp cloth.
  • Check the coin and bill acceptors for jams.

Weekly Maintenance

  • Vacuum or brush the condenser to remove dust.
  • Inspect the product coils and trays for damage or misalignment.

Annual Maintenance

  • Replace any worn gaskets or seals.
  • Service the refrigeration unit with a licensed technician.

Troubleshooting

IssuePossible CauseSolution
Machine not powering onFaulty power connectionCheck the outlet and power cord.
Product not vendingMisaligned product or coil jamRe-align product and test coil operation.
Refrigeration not coolingDirty condenser or fan issueClean condenser; replace fan if needed.
LED display not functioningLoose wiring or damaged boardInspect wiring; replace control board.

Contact Information

For additional assistance, contact AMS:

For more detailed resources, visit AMS Manuals.

For immediate support, reach out to AMS Customer Support via the contact information above.

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